Privacy Policy

Last updated: August 19, 2026

This policy explains how L2 Holdings Inc., operating as L2 Solutions ("L2 Solutions," "we," "us"), collects, uses and shares personal information. It applies to hil2.com and to the services we provide to our merchants and customers.

Information we collect

We collect information you give us directly when you request a quote, sign up for a service, submit a form on this site, or contact us by phone, email or text:

Name, business name and job title
Mobile and business phone numbers
Email address and mailing or business address
Details about the service you are asking about, and records of our communications with you

When you visit this site we may also collect basic technical information such as your browser type, device type and pages viewed.

How we use your information

To respond to your questions and prepare quotes
To set up, install, service and support the systems we provide
To schedule appointments and confirm site visits
To send service updates, account notices and support messages, including by SMS
To handle billing and account administration
To meet our legal, tax and regulatory obligations

SMS communications

If you provide your mobile number, we may send you text messages about your service, installation, appointment or account. Message frequency varies. Message and data rates may apply.

SMS consent is not shared with third parties or affiliates. We do not sell, rent or share your mobile number or your consent to receive text messages with anyone for their own marketing purposes.

You can stop receiving text messages at any time by replying STOP to any message from us. Reply HELP for assistance, or contact us at (808) 955-2001 or support@hil2.com. Full details are in our SMS Terms of Service.

Who we share information with

We share personal information only as needed to deliver our services, and only with:

Service providers and technology partners who help us provide, install or support the products you have asked for, such as payment processors, hardware suppliers and communications providers
Professional advisors such as accountants and attorneys
Government or law enforcement bodies where we are required to do so by law

We do not sell your personal information.

How we protect your information

We use reasonable administrative, technical and physical safeguards to protect the information we hold, and we limit access to staff who need it to do their work. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

How long we keep it

We keep personal information for as long as we need it to provide services to you and to meet our legal, accounting and reporting obligations, after which we delete it or make it anonymous.

Your choices

Opt out of text messages by replying STOP
Ask us to correct or update the information we hold about you
Ask us to delete information we are not required to keep

To make any of these requests, contact us using the details below.

Children

Our services are intended for businesses. We do not knowingly collect personal information from anyone under 13.

Changes to this policy

If we update this policy, we will post the new version on this page and change the date at the top.

Contact us

L2 Holdings Inc. (L2 Solutions)
1350 S. King St #100, Honolulu, HI 96814
Phone: (808) 955-2001
Email: support@hil2.com
Hours: Monday – Friday, 8:30 AM – 5:00 PM